Please refer to the terms and conditions on the consignment/buy-out agreement.
For buying from our NYC Fashion Revival LLC website, we will issue refund back to the original payment method. Please note that we will deduct the shipping costs from the refund and a handling fee of $25 per item and this rule applies to both refund method (store credit/original payment method). The return period is 3 day starting the date of delivery date stated on the tracking number of the shipping carrier's website.
*Please make sure the tag is intact when you send the item back. Once the tag is removed, we will not accept the return.
Please email us at firstname.lastname@example.org if you would like to make a return request. Please make sure to include your order number and the reason you are making the return.
For our authentication service, there will be no refund if the client cannot provide required photos or information, or the result of the authentication is not what the client wishes for. However, in case all required information and photos are received but an authentication result is inconclusive, a full refund will be issued.