Our office hours are:
Monday - Friday 11am-6pm EST for Emails and Facebook Live Chat
We will get back to you the next business day if you contact us outside of our office hours
IMPORTANT: Please contact us through the platform that you purchase the items from. Our company is selling on several different platforms besides our official website. If your order is NOT placed on our official website, please contact us through the message system where you made the purchase so that our team will be able to assist you accordingly. We will not be able to answer questions regarding the purchases you made from other platforms through our Info@nycfashionrevival.com email. We respect and follow each platform's shipping and return policy and so if you order is placed through other platforms, please make sure you have read their policies before you make the purchase.
*Please note that our shipping department and listing department do not have a contact number or email. If you need to know your order status or have a question regarding an item, please email us at email@example.com and our representatives will get back to you as soon as possible during our office hours.